Return Portal

Returns via the Diako web portal:

Dear Customer,
in case you need to return any merchandise back to us, please click the following link to gather your data – in case you live in one of the mentioned countries. If your country is not mentioned in the list below, please use a regional transport service.
Please join a copy of the original invoice as well as a description of the problem or a notice of revocation to your return. The purchase price will be refunded in the same way the payment was received.

Return address:

1411 Regan Ave coquitlam BC – Canada
After the receipt of your return we need about 2 – 4 workdays to process your inquiry.

Important questions:

We rest at your disposal for any further questions by mail at
info@diakomodels.com
or by phone at
+1 (431) 374-6674
(Monday and Saturday 08:00 – 18:00, Tuesday – Friday 08:00 – 19:00).